Website Bet9jaHelp Bet9ja
Bet9ja is the number one bookmaker in Nigeria. Sports betting odds, Casino, racing and virtual sports games. There is always something going on at Bet9ja.com. Our sports betting coverage comprises all major events and leagues, including a great variety of live betting opportunities. Join Bet9ja to bet on soccer, tennis, basketball and ice hockey and so much more.
Bet9ja is seeking a Cashier/Customer Service Officer to join this vibrant, happy, and successful betting shop in Enugu. We would love to hear from you if you are talented and looking to join a dynamic team.
Hiring Organization Name: Bet9ja
Employment Type: Full Time
Base Salary: ₦40,000 + Daily commission
Job Location Address: Hill View, beside Micasa Garden after Top Rank Hotel off ESBS Junction, Independence Layout, Enugu
Applicant Location Requirements: Enugu State
Job Description:
Bet9ja seeks a friendly, customer-focused Customer Service Representative to join our team. The Representative at Bet9ja will be responsible for providing exceptional service to our customers and addressing inquiries and concerns.
Responsibilities:
- Answering customer questions and requests via phone, email, or in person.
- Identifying and resolving customer issues efficiently and effectively.
- Ensuring customers have a positive experience and are satisfied with the products or services.
- Maintaining clear and professional communication with customers and colleagues.
- Accurately documenting customer interactions and issues.
- Working with other departments to resolve complex issues.
- Staying up-to-date on company products, services, and policies.
- Building and maintaining strong relationships with customers.
- Assessing customer needs and expectations to ensure effective service delivery.
Qualifications and Requirements:
- SSCE minimum High school diploma or equivalent.
- 1+ years of experience.
- Excellent communication skills.
- Ability to work independently and as part of a team.
- Ability to multitask and prioritize effectively.
- Experience with customer service software and tools (preferred).
- Commitment to providing excellent customer service.
- Ability to handle pressure and stress effectively.
Required Skills:
- Excellent communication and interpersonal skills.
- Strong computer literacy skills.
- Flexibility to work various shifts and schedules.
- Patience and empathy in addressing customer inquiries and concerns.
- Problem-solving abilities to resolve customer issues efficiently.
- Knowledge of products or services to provide accurate information.
Method of Application:
Interested and qualified candidates should forward their CVs to the email below and use the position as the subject of the email. (Tip: Learn how to write a Professional CV)