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Bet9ja is the number one bookmaker in Nigeria. Sports betting odds, Casino, racing and virtual sports games. There is always something going on at Bet9ja.com. Our sports betting coverage comprises all major events and leagues, including a great variety of live betting opportunities. Join Bet9ja to bet on soccer, tennis, basketball and ice hockey and so much more.
Bet9ja seeks a Business Manager to join this vibrant, happy, and successful betting shop in Enugu. We would love to hear from you if you are talented and looking to join a dynamic team.
Hiring Organization Name: Bet9ja
Employment Type: Full Time
Base Salary: ₦50,000 + Daily commission
Job Location Address: Adjacent Parklane GRA, Enugu
Applicant Location Requirements: Enugu State
Job Description:
Bet9ja seeks a friendly, customer-focused Customer Service Representative to join our team. The Representative at Bet9ja will be responsible for providing exceptional service to our customers and addressing inquiries and concerns.
Responsibilities:
- Lead and manage day-to-day corporate operations to ensure efficiency and alignment with organizational objectives.
- Develop and implement strategic plans to achieve company goals and drive growth.
- Oversee departmental budgets, ensuring financial targets are met while optimizing resources.
- Collaborate with senior leadership to define business priorities and set actionable goals.
- Lead cross-functional teams to execute projects on time and within budget.
- Analyze operational metrics and generate reports to identify trends and opportunities for improvement.
- Serve as the primary point of contact for internal stakeholders on operational matters.
- Ensure compliance with company policies, industry regulations, and best practices.
- Identify areas for innovation and implement initiatives to improve efficiency and productivity.
Qualifications and Requirements:
- SSCE minimum High school diploma or equivalent.
- 1+ years of experience.
- Excellent communication skills.
- Ability to work independently and as part of a team.
- Ability to multitask and prioritize effectively.
- Experience with customer service software and tools (preferred).
- Commitment to providing excellent customer service.
- Ability to handle pressure and stress effectively.
Required Skills:
- Excellent communication and interpersonal skills.
- Strong computer literacy skills.
- Flexibility to work various shifts and schedules.
- Patience and empathy in addressing customer inquiries and concerns.
- Problem-solving abilities to resolve customer issues efficiently.
Method of Application:
Interested and qualified candidates should forward their CVs to the email below and use the position as the subject of the email. (Tip: Learn how to write a Professional CV)